Last Updated: September 9, 2025
Welcome to Furrently. These Terms of Use (“Terms”) govern your access to and use of our website, products, and services. By using our site, you agree to comply with and be bound by these Terms. If you do not agree, you should not use our website or services.
1. Eligibility
You must be at least 18 years old to make purchases on our website. By using our services, you confirm that you have the legal capacity to enter into binding agreements.
2. Account Registration
- You may create an account to make shopping easier.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to notify us immediately of any unauthorized use of your account.
3. Orders & Payments
- All prices displayed on our website are in GBP (£) unless otherwise specified.
- We accept major credit/debit cards and other secure payment methods available at checkout.
- By placing an order, you agree to provide accurate billing and shipping information.
- Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order.
4. Shipping & Delivery
- We offer free standard shipping worldwide unless otherwise stated.
- Delivery times are estimates and may vary depending on location and carrier.
- Risk of loss passes to you once the order is delivered to the carrier.
5. Returns & Refunds
- Returns are accepted within 30 days of delivery, provided items are unused, unopened, and in original packaging.
- Certain items (perishables, opened food/treats, medications, hygiene products) cannot be returned.
- Refunds are issued to the original method of payment within 5–7 business days after inspection.
- Full details are outlined in our Return & Refund Policy.
6. Intellectual Property
- All content on this website (logos, text, images, designs, graphics, and trademarks) is owned by Furrently or its licensors.
- You may not copy, reproduce, distribute, or use our content without prior written permission.
7. Acceptable Use
When using our site, you agree not to:
- Use it for unlawful or fraudulent purposes
- Interfere with its functionality or security
- Attempt to gain unauthorized access to our systems
- Post or transmit harmful, abusive, or misleading content
8. Disclaimer of Warranties
- Our products and services are provided “as is” and “as available.”
- While we aim for accuracy, we do not guarantee that product descriptions, pricing, or content are error-free.
- We make no warranties regarding uninterrupted service or the suitability of products for your specific needs.
9. Limitation of Liability
To the fullest extent permitted by law:
- Furrently shall not be liable for indirect, incidental, or consequential damages arising from your use of our website or products.
- Our total liability for any claim shall not exceed the amount you paid for the product or service in question.
10. Indemnification
You agree to indemnify and hold harmless Furrently, its employees, and partners from any claims, damages, or expenses arising from your violation of these Terms.
11. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our website constitutes acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: Help@furrently.com
☎️ Phone: +44 7462 709654
📍 Address: Office 14322, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom