At Furrently, we are committed to providing a seamless and stress-free shopping experience. To ensure transparency and convenience, we offer free standard shipping on all orders—no minimum purchase required. We currently ship worldwide.
Standard Shipping & Processing Times
- All orders placed before 1:00 PM GMT (Monday through Friday) are typically processed and dispatched on the same business day.
- Orders received after this cutoff time, as well as those placed on weekends or public holidays, are processed on the next business day.
- Estimated delivery time for standard shipments is 3 to 5 business days, depending on your location and carrier operations.
- Once your order has been shipped, you will automatically receive a confirmation email with tracking details. You may also follow your order status at any time via our tracking page.
Shipping Limitations
Please note that perishable items—including fresh pet food or certain treat products—may require special handling or delivery restrictions. These conditions will be clearly specified on each relevant product page to avoid confusion or delays.
Additional Support
For further questions regarding your shipment, returns, or order updates, we encourage you to review our Help & FAQs section. If you need to initiate a return or exchange, please refer to our complete Return & Refund Policy, which outlines eligibility, conditions, and the process in detail.
Contact Us
If you have any questions about our shipping policy, please contact our customer service team:
📧 Email: Help@furrently.com
☎️ Phone: +44 7462 709654
📍 Address: Office 14322, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom