Last Updated: September 9, 2025
At Furrently (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.
By accessing or using Furrently services, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide
- Name, email address, and phone number
- Billing and shipping addresses
- Payment details (processed securely via third-party providers)
- Order details and purchase history
- Customer service communications (emails, chat, phone calls)
- Newsletter subscriptions, survey responses, or contest entries
1.2 Information Collected Automatically
- Device information (IP address, browser, operating system)
- Usage data (pages visited, clicks, time spent on site)
- Location (approximate, via IP address)
- Shopping behavior (products viewed, items added to cart)
1.3 Technologies Used
- Cookies & Local Storage: To improve functionality and remember your preferences
- Analytics Tools: To understand and improve website performance
- Tracking Pixels & Beacons: For marketing and order tracking purposes
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Provide customer service and respond to inquiries
- Send order confirmations, updates, and receipts
- Personalize your shopping experience and product recommendations
- Improve our website, products, and services
- Send newsletters and promotional offers (only if you consent)
- Prevent fraud, ensure security, and comply with legal obligations
3. Sharing & Disclosure
We share your personal data only in limited circumstances:
- Service Providers: Payment processors, shipping carriers, hosting providers, analytics tools
- Legal Requirements: If required by law, court order, or government regulations
- Business Transfers: If Furrently is sold, merged, or undergoes a restructuring
- With Your Consent: In cases where you give explicit permission
👉 We do not sell, rent, or trade your personal information to third parties.
4. Your Rights
Depending on your location (including GDPR & UK GDPR), you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Request a copy of your data in portable format
- Withdraw consent for marketing at any time
To exercise these rights, contact us at Help@furrently.com.
5. Data Security
We use industry-standard security measures to protect your personal data:
- Encrypted payment processing
- Secure servers and firewalls
- Restricted employee access
- Regular monitoring and backups
While we take all reasonable steps, no method of online transmission is 100% secure.
6. Data Retention
We keep your data only as long as necessary to:
- Fulfill your orders and provide services
- Comply with legal obligations (e.g., tax, accounting)
- Resolve disputes and enforce agreements
When no longer needed, your data will be securely deleted or anonymized.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have, contact us immediately and we will delete it.
8. International Data Transfers
If you access our website from outside the UK, your information may be transferred to and processed in other countries. We take steps to ensure your data remains protected.
9. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website means you accept these updates.
10. Contact Us
If you have questions or requests about this Privacy Policy, please contact us:
📧 Email: Help@furrently.com
☎️ Phone: +590 690692319
📍 Address: BGRN GROUP, 162 chemin de richard brane petit-bourg, 97170, Guadeloupe, France.